Privacy Policy
Last updated: October 27, 2026
Fitness Futurists ("we", "us") runs the Fitness Futurists app and fitnessfuturists.com. This policy explains what we collect, why, who we share it with, and your choices. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
1. What we collect
- Account: your email address and a password (stored encrypted by our authentication provider; we never see it).
- Profile: the name and photo you choose, your role, weekly goal, club, membership tier and settings.
- Activity in the game: sessions you log (time, type, duration), food you log, water, Mind sessions, streaks, coins, packs, trophies, team picks, club chat messages, stories you post and reactions. These are visible to other players in your league.
- Gym location (optional): if you tap "Set to here", we save the location of your gym so sessions logged there can be verified.
- VIP members: your application answers, intake details (foods, budget, schedule, injuries), check-ins, messages to your coach and reward claims (such as tee size and Instagram handle). These are private to you and our coaching team.
- Notifications: if you turn on reminders, a push-notification address for your device.
- Kept only on your device: your weight log, body measurements, goal details (age, sex, height, weight), journal entries and language progress. We don't receive these unless you choose to share them with the coach.
2. How we use it
- To run the app: your account, your plan, the season, teams, matches and rewards.
- To answer your AI coach questions and, for VIP, to deliver coaching.
- To keep the community safe, including handling reports.
- To process payments and manage subscriptions.
- To improve the app, using aggregated, non-identifying usage information.
3. Who we share it with
We share personal information only with service providers that help us run Fitness Futurists, under contracts that require them to protect it:
- Supabase: database and sign-in.
- Netlify: website and app hosting.
- Anthropic: when you message the AI coach, your message and a summary of your plan and recent activity are sent to generate a reply.
- OpenAI: if you turn on the coach's voice, the reply text is sent to create audio.
- Open Food Facts and USDA FoodData Central: receive the food names or barcodes you search for, with no personal details.
- Stripe, Apple and Google: process payments. We never see or store your full card number.
- Cloudflare: email delivery and domain services.
Some of these providers store data outside Canada, including in the United States, where it may be subject to local laws. We do not sell or rent personal information, and we don't use it for third-party advertising. If we add ads to the free plan in future, we will update this policy and ask for any consent the law requires first.
4. How long we keep it
We keep your information while your account is active. When you delete your account we delete your profile and personal content within 30 days. Backups are overwritten within a further 30 days. We may keep limited records where the law requires it, such as payment records for tax purposes.
5. Your choices and rights
- See, correct or download the personal information we hold about you.
- Delete your account at any time in Settings, or by emailing us (see Support).
- Turn off notifications, the coach's voice and gym location at any time.
- Withdraw consent, subject to legal limits; some features may stop working.
Email privacy@fitnessfuturists.com and we will reply within 30 days. If you're not satisfied, you can contact the Office of the Privacy Commissioner of Canada.
6. Age
Fitness Futurists is for people aged 16 and over. Calorie and weight plans are only available to adults 18 and over.
7. Security
Data is encrypted in transit and protected by access rules so players can only change their own information. No system is perfectly secure; if a breach affects you, we will tell you as the law requires.
8. Health information
Fitness Futurists is not a medical service. Don't share medical records with us. Anything you choose to tell the AI coach or your VIP coach is used only to help you.
9. Changes
If we make important changes, we'll tell you in the app before they take effect.
10. Contact
Fitness Futurists · privacy@fitnessfuturists.com